CROWN OFFICE
If you have a hearing impairment
Hearing Aid Users
: We have a mobile Hearing Induction Loop that can be used in our reception area, interview rooms or conference room.
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Lip Readers:
Our staff are issued with good-practice guidance and we will make efforts to provide adequate lighting in any interview space to suit your needs.
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Access to Sign Language interpreter: If you need us to have an interpreter available, you must let us know as soon as possible, so that we have enough time to arrange this. Please contact the Office Manager, Kirsty Lang:
Tel: 0844 561 3772
0131 226 2626
Fax: 0844 561 3660
Textphone Prefix: 18001
Email:kirsty.lang@copfs.gsi.gov.uk
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Textphone users: You can access our services by calling through the RNID Typetalk service using the prefix 18001. There are no public textphones in this office.
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Accessible lift system
: The lifts have illuminated floor level indicators.
Please ask our staff if you need any assistance.
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Emergency alarms
: There are emergency push button call points located on each floor of the building. Please advise our staff of your needs.
Our staff have a responsibility to ensure that they accompany any visitors during an emergency evacuation to the muster point designated in local Fire Evacuation Plans. Visitors must not be left unattended and should be accompanied at all times during an emergency evacuation until the all clear is given for re-entry to the building. Where appropriate a suitable emergency evacuation plan will be in place to ensure safe evacuation of disabled persons during an emergency situation.
Please advise the local Office Manager if you have any special requirements.
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If you have any difficulty, please contact your local office or send us your
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