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IT in COPFS (R015020)

Thank you for your e-mail of 18 December 2016 in which you requested the following information under the Freedom of Information (Scotland) Act 2002 (FOISA): 

“Under the Freedom of Information Act 2000 I seek the following information about the organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?

2. What storage vendor(s) and model do you currently use?

3. When was the installation date of above storage vendor(s)? (Month/year) 4. When is your planned (or estimated) storage refresh date? (Month/year) 5. What is your estimated budget for the refresh?

6. What is the capacity of the storage data in TB?

7. The total number of IT staff employed by the organization:

8. Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable:

9. Please confirm if you are utilising desktop virtualisation technologies and if so how many users do you provide services for?

10. What backup software do you use?

11. How much data do you backup in TB?

12. Number of servers?

13. What operating system(s) do you use?

14. Number of virtualised servers?

15. What percentage of your environment is virtualised?

16. If you outsource your IT works, please provide who it is with and when the contract started and ends.

17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.

18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.

19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.

20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.”

I have liaised with the COPFS IT Director and he has provided the following responses to your above requests:

  1. COPFS’ IT operating support budget for 2016/17 is £3.7m. Budgets for 2017/18 and 2018/19 have yet to be defined and therefore are not held in terms of Section 17 of FOISA.

  2. Dell EMC 

  3. September 2014 

  4. September 2019

  5. This information is not held in terms of Section 17 of FOISA. 

  6. 150TB 

  7. 45 

  8. Our Director of IT and is the most senior person in this Department.  He can be contacted via our National Enquiry Point details of which are accessible at  COPFS would not provide details of other staff working within the unit as to do so would breach Data Protection legislation. 

  9. Yes, 1600

  10. Asigra 

  11. 9TB 

  12. 250 

  13. Microsoft Windows Server  2008/2012,  AIX 6, Oracle Linux 

  14. 240 

  15. 90%

  16. We do not outsource our IT works.

  17. COPFS has numerous IT suppliers details of which are recorded on the     COPFS Contracts Register which is published on the COPFS web-site at 

    All services are procured via the relevant Scottish Government and Crown Commercial Services frameworks with particular utilization of DATS and RM1058, G Cloud 8 and Public Contracts Scotland. 

  18. As this information is not recorded by COPFS it is not held in terms of Section 17 of FOISA. 

  19. This information is not held in terms of Section 17 of FOISA. 

  20. Fibre channels consisting of 2GB and 10GB