|Procurator Fiscal||Mrs Laura Mundell|
Procurator Fiscal's Office
37 Carrick Street
|Opening Times||Mon–Thurs 8.45am–5pm, Fri 9am-4.30pm Lunch 1pm-2pm|
For more information or to request additional arrangements to suit your needs, please contact our reception or Office Manager:
Tel: 0300 020 3000
Fax: 0300 020 2510
Textphone Prefix: 18001
If you are a wheelchair user or have restricted mobility
Parking facilities: There are no private parking facilities at this office. Road-side parking is subject to availability and local restrictions. There are 3 car parks in close proximity to the Ayr Office. The nearest drop kerb is approximately 8 metres from the office entrance.
To request advice about parking for disabled drivers please contact the Office.
Approach to Reception Area: On entering building there is a lift with door opening of approximately 80 cm. The button to select floor required is approximately 120 cm from ground level. Once on first floor some assistance may be required to access our reception area as there is a manually operated double door. Door Width: Total opening width approximately 1.2 metres
Low level counter: Yes (approximately 90cm from ground level)
There is seating available in our reception area. Further seating can be provided on request. Please ask if you need extra assistance.
Approach to Interview / Conference Rooms: There are interview rooms accessible from reception area. Door width is approximately 78 cm.
Audible emergency alarms: loud siren
Our staff have a responsibility to ensure that they accompany any visitors during an emergency evacuation to the muster point designated in local Fire Evacuation Plans. Visitors must not be left unattended and should be accompanied at all times during an emergency evacuation until the all clear is given for re-entry to the building. Where appropriate a suitable emergency evacuation plan will be in place to ensure safe evacuation of disabled persons during an emergency situation.
Please advise the local Office Manager if you have any special requirements.
If you have a visual impairment
Colour definition: Where possible, our office uses colour definition to indicate changes in floor levels, doors, steps/stairs and emergency signs.
Written documents: We will try to make information available in a suitable format to meet your particular needs. To request correspondence and/or documents in your preferred accessible format, please contact us.
Our office welcomes guide dogs: The dog's comfort is your responsibility but we will provide a bowl of water on request.
Accessible lift system: There are currently no 'voice-over' floor indicators or door alerts in our lift. Please ask our staff if you need any assistance
If you have a hearing impairment
Hearing Aid Users: We have a Hearing Induction Loop System in our reception area.
Lip Readers: Our staff are issued with good-practice guidance and we will make efforts to provide adequate lighting in any interview space to suit your needs.
Access to Sign Language interpreter
If you need us to have an interpreter available, you must let us know as soon as possible, so that we have enough time to arrange this.
Textphone users: You can access our services by calling through the RNID Typetalk service using the prefix 18001. There are no public textphones in this office.
Accessible lift system: There are currently no visual floor indicators in our lifts. Please ask our staff if you need any assistance.
Emergency alarms: There are currently no visual or personal alarm systems in this office. Please advise our staff of your needs.
Accessible toilet and comfort facilities
Public Toilets: There are no public toilet facilities in this office. The nearest public and wheelchair accessible toilets are within the Kyle Shopping Centre, Ayr approximately 80 metres from the Office
Access to Refreshments: There are no public canteen or vending machine facilities in the building.