Accessibility |

COPFS

Dumfries

Office Dumfries
Procurator Fiscal Mr Fraser Gibson
Address Procurator Fiscal's Office
44 Buccleuch Street
Dumfries
DG1 2AP
Email Address PFODumfries@copfs.gsi.gov.uk
Opening Times Mon - Thurs 9am – 5pm, Fri 9am – 4.30pm
Additional Information

For more information or to request additional arrangements to suit your needs, please contact our reception or Office Manager:

Tel: 0300 020 3000

Fax: 0300 020 3254

If you are a wheelchair user or have restricted mobility

Parking facilities: There are no private parking facilities at this office. Road-side parking is subject to availability and local restrictions. The nearest drop kerb is approximately 5 metres from the office entrance.

To request advice about parking for disabled drivers please contact our reception.

Approach to Main Entrance: Assistance may be required. The main door consists of double door. There are 3 steps outside leading to the main front door. There is a Disabled entrance at the side door. This is signposted at the front of the building. There is also a bell for disabled visitors at this side door. There is a wheelchair lift at this entrance which carries wheelchair users up to the main ground floor area. Door Width: approximately 2.5 metres.

Low level bell: Yes. This can be found at the disabled entrance at the side door.

Approach to Reception Area: Assistance may be required as there is an internal door opening inwards. A low level table is available if required.

Low Level Counter: Yes

There is seating available in our reception area. Further seating can be provided on request. Please ask if you need extra assistance.

Approach to Interview / Conference Rooms: As the office is on 3 floors, and there is no lift available, arrangements can be made to hold interviews and meetings in ground floor rooms.

Audible emergency alarms: loud siren
Our staff have a responsibility to ensure that they accompany any visitors during an emergency evacuation to the muster point designated in local Fire Evacuation Plans. Visitors must not be left unattended and should be accompanied at all times during an emergency evacuation until the all clear is given for re-entry to the building. Where appropriate a suitable emergency evacuation plan will be in place to ensure safe evacuation of disabled persons during an emergency situation.

Please advise the local Office Manager if you have any special requirements.

If you have a visual impairment

Colour definition: Where possible, our office uses colour definition to indicate changes in floor levels, doors, steps/stairs and emergency signs.

Written documents: We will try to make information available in a suitable format to meet your particular needs. To request correspondence and/or documents in your preferred accessible format, please contact the office.

Our office welcomes guide dogs: The dog's comfort is your responsibility but we will provide a bowl of water on request.

If you have a hearing impairment

Hearing Aid Users: We have a mobile Hearing Induction Loop that can be used in our reception area, interview rooms or conference room.

Lip Readers: Our staff are issued with good-practice guidance and we will make efforts to provide adequate lighting in any interview space to suit your needs.

Access to Sign Language interpreter: If you need us to have an interpreter available, you must let us know as soon as possible, so that we have enough time to arrange this. Please contact the Office Manager.

Textphone users: You can access our services by calling through the RNID Typetalk service using the prefix 18001. There are no public textphones in this office.

Emergency alarms: There are currently no visual or personal alarm systems in this office. Please advise our staff of your needs.

Accessible toilet and comfort facilities

Public Toilets: There are no public toilets but visitors can use the toilets within the building.

Wheelchair-accessible Toilets: There is a disabled toilet on the ground floor

Access to Refreshments: There are no public canteen or vending machine facilities in the building.

Location Map