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Our telephone numbers are changing

COPFS is in the process of changing its 0844 telephone numbers to 0300 telephone numbers to reduce the cost of calls for our customers.

If you have an 0844 number as your means of contacting us, you can continue to use it until the end of September 2017. Please ask your COPFS contact for their new 0300 number; this will also be available from their email correspondence with you.

If you have any problems, please contact the COPFS Enquiry Point for assistance; their number has changed to 0300 020 3000

Calls to 0300 numbers will cost the same or less than calls to 01 and 02 prefixed numbers and are included as part of any inclusive minutes or discounts package. These rules apply to calls from any type of line including mobile, BT and other fixed line or payphone.