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Infrastructure Support Engineer




19 May 2023


04 Jun 2023, 11:55pm

Salary band
£33,120 - £37,936 (Band D)
Contract type
Position type
Full Time

Infrastructure Support Engineer [ISE0623]

About the Role:

We are looking for an Infrastructure Support Engineer to join our Infrastructure team, working to monitor and support all infrastructure assets and configuration items deployed across COPFS, ensuring services are high performing, efficient and effective. 

If you are self-motivated and enjoy taking ownership of your work and delivering new technologies, this could be a great opportunity for you.  You should have excellent communication skills and be keen to learn new things, working collaboratively with your team towards a shared goal.  The Infrastructure team provides leadership and plays a vital role in optimising the infrastructure services relied upon by COPFS to deliver justice in Scotland.

This role provides the opportunity to work on emerging technologies and maximising their potential to support the wider business needs, supporting COPFS in a drive for continuous improvement whilst delivering real business transformation. 

You can expect to join a knowledgeable, passionate team, working mostly from home but who are regularly in communication with each other. Your initial training period will be spent in the Legal House office, where you will work with other colleagues to learn more about the team and your role, before moving onto project work. You will also have the opportunity to receive training directly from Microsoft and earn formal Microsoft Qualifications.

This is an exciting role which will allow you to develop your career within the Civil Service, and continuously focus on building skills and experience to aid your personal development within the IT infrastructure field.

Additional Information:

If you would be interested to learn more about this role, please see the attached application pack for further job details, salary information and assessment guidance.


We offer an excellent range of benefits which include:

  • 25 days paid holiday + 11.5 public and privilege holidays (rising to 30 days paid holiday after 4 years).
  • IT Allowance of £5,000
  • Generous Civil Service Pension employer contribution, on average over 27.1% of your pay
  • Flexible working hours and family friendly approach to work.
  • Cycle to Work Scheme and Season Ticket Loans.
  • Employee Wellbeing Support with Mental Health First Aiders and access to an Employee Assistance Programme.