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Victim Information and Advice Officer




25 Nov 2022


11 Dec 2022, 11:55pm

Salary band
£33,120 - £37,936 (Band D)
Contract type
Position type
Full Time

As a Victim Information and Advice Officer you will be instrumental in assisting in the provision of Justice in Scotland. You will be part of the team who are the point of contact for Witnesses and bereaved nearest relatives, supporting people in an empathetic an professional manner in their time of need

This role would suit someone with prior experience of interacting with vulnerable individuals and partner agencies and who is confident in managing their own workload, using their skills to overcome and resolve issues that cannot initially be foreseen.  

This is a great opportunity to join a team where every day offers new challenges, and to work with, and manage a supportive team with a focus on continuous skill development. 

This is an exciting time to join VIA as they move into 2023 and this role will give you the opportunity to work with a range of stakeholders focusing on process improvement to ensure COPFS are delivering the best service possible.

If you are looking for a job where you can go home at the end of the day in the knowledge you have assisted in making someone’s day better, then please access the application pack for more information on this post.


We offer an excellent range of benefits which include:

  • Generous Civil Service Pension employer contribution, on average over 26% of your pay.
  • 25 days paid holiday + 11.5 public and privilege holidays (rising to 30 days paid holiday after 4 years).
  • Flexible working hours and family friendly approach to work.
  • Cycle to Work Scheme and Season Ticket Loans.
  • Employee Wellbeing Support with Mental Health First Aiders and access to an Employee Assistance Programme.