Contacting Victim Information and Advice (VIA) (Easy read)

How to contact our Victim Information and Advice (VIA) service. Aimed at those with a learning difficulty.


Contacting VIA (Easy read)

4 pages PDF | 513.6 KB

This file may not be suitable for users of assistive technology.

If you require this information in a different format such as accessible PDF, large print, easy read, audio recording or braille, please email our diversity team.

You can also call us on 0300 020 3000. British Sign Language users should text on 07825 280346, specifying if you would prefer your reply by sms, text or email.


This is an easy to understand guide for people with learning disabilities and their families and carers.

This booklet will help you contact the Victim Information and Advice (VIA) service.

VIA will give you information and advice about how the Scottish criminal justice system works and what you can expect. This booklet tells you how VIA can help you and tells you how you can get in contact with them.